Frequently Asked Questions

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  • Frequently Asked Questions
  • I have electric guitars. Do they really need to be humidified?
    Yes they do. The dam­age from low humid­i­ty is more rapid and more appar­ent on acoustic gui­tars, but all gui­tars need to be kept at or near 50% rel­a­tive humid­i­ty year round. If you’ve ever felt sharp fret wire ends on the neck of your elec­tric gui­tar in the win­ter, that is a sign that it’s too dry.
  • How do I know if I need a humidifier or dehumidifier for my guitars?
    There are loca­tions that don’t need humid­i­ty con­trol. They are con­stant­ly close enough to 50% rel­a­tive humid­i­ty that gui­tars will have no issues, but that’s not the case in most loca­tions. To find out what the humid­i­ty range is like in your area, click . Most loca­tions in the U.S. need humid­i­fi­ca­tion at some point dur­ing the year. States, such as Flori­da, along with oth­er South­ern states may need dehu­mid­i­fi­ca­tion due to the high lev­els of rel­a­tive humid­i­ty. North­ern states may also need it if in the sum­mer you live with the win­dows open, or are near large bod­ies of water like the ocean or Great Lakes.
    In addi­tion, your air con­di­tion­ing and heat­ing will impact the humid­i­ty lev­el in your home.  The best way to check is to get a humidi­s­tat and check your rel­a­tive humid­i­ty at home.  They are inex­pen­sive and small enough to fit in a gui­tar case. 
  • I have a whole house humidifier, so I don’t need a separate humidifier for my guitar do I?
    Whole house humid­i­fiers are great at mak­ing you com­fort­able, but unless you’re installing a com­mer­cial humid­i­fi­ca­tion sys­tem, they don’t get any­where near 50% rel­a­tive humid­i­ty in the winter.
  • Will the materials in your cabinet harm the finish of my guitar?
    No, your gui­tars and oth­er instru­ments will be safe in any of our cab­i­nets( i.e. Gui­tar Habi­tat® Nashville™,Guitar Habi­tat®, Gui­tar Estates™, String Habi­tat™, etc.). The exte­ri­or and inte­ri­or wood fin­ish of each of our cab­i­nets is fin­ished with a nitro­cel­lu­lose lac­quer, sim­i­lar to the fin­ish used by top luthiers. Any of the mate­ri­als that will come into con­tact with you gui­tar or oth­er instru­ments are either sol­id wood, cork, or leather, none of which will harm the fin­ish. In addi­tion, alll mate­ri­als, includ­ing the leather and cork in our cab­i­nets, have been test­ed and approved by the Qual­i­ty Con­trol Depart­ment at C.F. Mar­tin & Co. Mar­tin Test­ed and Mar­tin Approved.
  • Do you ship overseas?
    We’d be hap­py to ship a cab­i­net to you out­side the “low­er 48” in the U.S. includ­ing Cana­da. Our expe­ri­ence is that inter­na­tion­al ship­ping can be expen­sive, and you’ll typ­i­cal­ly have to pay fees (duty, sales tax­es, bro­kers fees, etc.) when the cab­i­net arrives in your coun­try. Most of the cab­i­nets too large to ship via DHL, FedEx or UPS. If you are inter­est­ed in buy­ing a cab­i­net and ship­ping it over­seas, please con­tact us and we’ll get a ship­ping quote, and typ­i­cal­ly a Web site where you can check on your home coun­try fees for clear­ing customs.
  • What does it cost to ship a cabinet?
    It depends on your loca­tion, the size of the cab­i­net, and the lev­el of deliv­ery ser­vice you’d like to have. Cab­i­nets are too big to ship via UPS, DHL or FedEx. We crate all cab­i­nets that are shipped via a freight com­pa­ny. We’ve had dam­aged cab­i­nets from those that only blan­ket wrap the cab­i­nets, and have had no prob­lems with our crat­ed cab­i­nets get­ting to you. We charge for the crate and pal­let con­struc­tion, and we cus­tom build them our­selves specif­i­cal­ly for your cab­i­net. Crat­ing charges run from $125 to $250, but may be more for some cus­tom cab­i­nets. The freight com­pa­ny typ­i­cal­ly charges from $850‑1250 per cab­i­net in the low­er 48 states in the US, around major met­ro­pol­i­tan areas, but if you live in a remote area deliv­ery charges may go up.
    We can’t get a firm quote on ship­ping until we’re with 30 days of sched­ul­ing the ship­ment. At the time you order, we’ll do the best we can to give you an esti­mate that is rough­ly what it will cost.
    All that said, if you live to our shop in Perkasie, Penn­syl­va­nia, you are more than wel­come to swing by and pick it up when it is ready. All we ask is that you pro­vide your own trans­porta­tion that is ade­quate to fit the size of your cabinet.
  • Will you do custom cabinets?
    Yes, we love cus­tom! While we’ve devel­oped stan­dard cab­i­net sizes, we also under­stand that not hous­es are cre­at­ed equal. If you’d like to have some­thing design­er, please con­tact us. All cus­tom cab­i­nets include a mod­est design fee that will be applied against your order if you move for­ward with your purchase.
  • I have a LOT of guitars. How big can you build a cabinet?
    Build­ing a cab­i­net any larg­er than 63″ wide cre­ates some seri­ous chal­lenges for deliv­ery and instal­la­tion. Even at 63″ wide, it’s not always pos­si­ble to put one of our big cab­i­nets on a sec­ond floor or in a base­ment due to clear­ance issues around stair­cas­es. We have a mod­u­lar cab­i­nets that hold approx­i­mate­ly 5 gui­tars per sec­tion and we can build as many sec­tions as you need. Please con­tact us if this is you!
  • How often do I need to refill the water in your humidifier?
    It depends on the size of the cab­i­net, the size of the humid­i­fi­er, and the ambi­ent humid­i­ty in your home. The Nashville and Small cab­i­nets with small­er humid­i­fiers need to be refilled about once every two to three weeks. The larg­er cab­i­nets (or small cab­i­net with 1 gal­lon humid­i­fi­er upgrade) will need to be refilled about every six to eight weeks.
  • How much maintenance is required for your humidifier?
    The only main­te­nance required is to emp­ty the water in the reser­voir in the spring and replace the wick if need­ed (they often go for sev­er­al years between replace­ments). It should take about five min­utes a year to keep your humid­i­fi­er main­tained properly.
  • What type of water do you recommend I use in the humidifier?
    Dis­tilled water is rec­om­mend­ed, or with auto-fill humid­i­fiers use a reverse osmo­sis water fil­ter on your water line. Oth­er than that, sim­ply put in a few drops of bac­te­rio­stat in the water and it will remain clean and clear and pro­long the life of your humid­i­fi­ca­tion wick. Need a new wick? Buy one here!
  • Does the temperature in my room matter?
    Gen­er­al­ly gui­tars are com­fort­able at the same tem­per­a­tures you are, so from 60 degrees to 80 degrees you don’t need to wor­ry.  The “ide­al set­ting” is 45% rel­a­tive humid­i­ty at 70 degrees.  Cold air holds less water sus­pend­ed in the air than warm air, so if your room is at 60 degrees, you might want to increase the rel­a­tive humid­i­ty to around 48%, and if you’re at 80 degrees, drop it to around 42%.
    We strong­ly rec­om­mend that you do not keep your gui­tars, or your Gui­tar Habi­tat® in a hot room with­out air con­di­tion­ing in the sum­mer, or a cold room with no heat in the winter.
  • I’d like to build my own cabinet or convert an armoire. Can I buy your humidifiers?
    No, our equip­ment is designed specif­i­cal­ly to fit in the avail­able space in our cab­i­net, and we don’t sell them sep­a­rate­ly. We also high­ly advise against con­vert­ing nor­mal fur­ni­ture or build­ing your own cab­i­net. We’ve tak­en the time to research and devel­op our Gui­tar Habi­tats® to with­stand the changes in rel­a­tive humid­i­ty inside and out­side of the cab­i­net. Each of our cab­i­nets employs our patent­ed Horneff non-warp door(s) and takes into account the expan­sion and con­trac­tion that nat­u­ral­ly occurs in sol­id wood construction.
  • How long does it take to get a cabinet after I place my order?
    The lead-time between when you place your order to when you receive your cab­i­net will vary based on the size of your cab­i­net, our cur­rent back­log, etc. That being said, we typ­i­cal­ly see lead times between 4 to 6 months from when your order is placed. If you require some­thing a lit­tle soon­er, please don’t hes­i­tate to call us.