Refund policy

• Returns will be accepted on in-stock items only. Made-to-order items and custom projects are not eligible for return. Please carefully review the dimensions on each product before placing order to ensure not only that product will fit in selected space but also that product will fit through any doors, stairwells, etc. required to access the selected space. AMF is NOT responsible in the event that your order is unable to fit desired location. It is the customer's sole responsibility to read and prepare for delivery accordingly. View our Delivery Guides and Tear Sheets for dimensions and more.
• To make a return, please notify us at info@americanmusicfurniture.com within 10 days of delivery. Items sold as in-stock are eligible for refund, store credit, or exchange if return is requested within this period.
• Outbound shipping and delivery charges are non-refundable. Return shipping is the sole responsibility of the customer and must be trackable, insured, and prepaid. AMF is not responsible for any loss or damage incurred during return shipping. Items must be received in their original condition and packaging within 30 days of written return approval. Refunds will be issued in the form and amount of initial payment less outbound shipping and a 15% restocking fee. Please allow 5-10 business days for processing. Restocking fee does not apply on requests for store credit or exchange.