Shipping policy

Most AMF products are made to order and shipped in custom crates. Shipping charges are calculated based on destination, product weight, dimensions, and delivery needs. To protect against loss and damage, all shipments are both trackable and insured. Once products are ready to ship, AMF will contact the customer to confirm schedule, finalize shipping details, and collect final payment. Any remaining balance, sales tax (if applicable), and shipping charges must be paid in full prior to ship date. At this time, customer should alert AMF of any special circumstances that need to be accommodated: stairs, sharp turns, delayed delivery, etc. We will do our best to ensure that the delivery method and timing align with the customer's needs and schedule. Customer will receive email notification with tracking number once order has shipped. Fees incurred due to customer error—including missed appointments, failed deliveries, and address change—are the sole responsibility of the customer.

 

Remember that our large cabinets generally will not fit stairways. Shipping is non-refundable on any order that has shipped. Delivery in the lower 48 states of the United States is typically one to two weeks from shipment but can take longer if you live in a remote area. The delivery services operate Monday – Friday from 8 A.M. to 5 P.M. local time. If you require a weekend or after-hours delivery, it may be available at an additional charge.

 

AMF will also ship orders internationally. International customers are responsible for all applicable import taxes, tariffs, customs fees, and/or others in addition to shipping fees associated with international orders. Customer is responsible for providing AMF with any country-specific commercial invoice details and/or requirements for shipping prior to obtaining a shipping quote and delivery. All AMF Terms & Conditions are applicable to international orders.